For pick-up on site, simply present yourself at the box office day with the printed confirmation e-mail and a valid ID (no photocopies). If the order is addressed to another person, it is necessary to present a written proxy signed by the holder, a copy of his identity document and his original document mentioned in the proxy.
Articles in this section
- Was my payment processed correctly?
- How does the "pick up at the event" of my ticket work?
- How long does it take to ship my tickets?
- Which payment methods are available?
- Can I change the delivery method once the ticket has been purchased?
- I have not received my eTicket, what can I do?
- What is an eTicket and how is it delivered?
- What is 3-D Secure and what benefits does it have?