Through the name change service, the original ticket gets cancelled and the new ticket gets issued. To find the new ticket, click on the icon “CN” next to the order status. Then click on “Download” to download the new eTicket.
Articles in this section
- Who can make the name change request?
- Does the name change service cost anything?
- How can I make a name change request?
- Can I change the address associated with the shipping of the tickets?
- When making a name change request, can I request a different delivery method from the original order?
- In what cases is it necessary to make a name change request?
- Why can’t I make a name change request for VIP Tickets and VIP Packages?
- After making a name change request, why do I still see the old name and surname when downloading the eTicket in my order?
- How do I know if my name change request has been successful?
- Delivery methods, timings for the name change request and types of tickets.