Yes, if requested by the Organizer of the event, you will be refunded through Voucher the face value including the pre-sale right of the ticket or tickets included in the order placed for the event subject to cancellation or rescheduling. As regards the accessory services included in the Vip Pack, they will be refunded through a monetary refund through the payment method used by you at the checkout.
Articles in this section
- What is the Voucher introduced by D.L. n. 18?
- Who can ask for a refund through Voucher?
- Do I need to be registered on the Ticketmaster website to request the Voucher?
- How can I apply for the Voucher online?
- What is the value of the Voucher?
- If I purchased a Vip Pack for a cancelled event do I am entitled to the Voucher?
- Does the Voucher have a deadline?
- How can I use my Voucher?
- What are the steps to spend the credit of my Voucher?
- Can I use my Voucher to purchase events from other Organizers?