UPDATE 15/06/2021
The Simply Red concert scheduled on November 16 2020 at Mediolanum Forum in Assago, Milan, and then moved to November 19 2021 has been rescheduled for December 16 2022 at the same venue.
If you already bought tickets, these will be valid for the new date.
According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 and later by the Decree Law No. 137 dated October, 28 2020 and the Decree Law dated November, 4 2020, you may send your request for refund through voucher no later than July 14 2021 by selecting The Simply Red event in Milan from the drop-down menu.
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You may ask for reimbursement no later than December 31 2020 by filling in the following form.