UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- The Struts: concerts in July 2020 cancelled
- Fantastic Negrito: Grugliasco concert cancelled, Fiesole concert rescheduled for 2021
- David Garrett: concerts rescheduled for 2021
- Deathstars: concert on October, 8 2020 rescheduled on May, 12 2021
- Kiss: concert on July, 13 2020 rescheduled on July, 12 2021
- Louis Tomlinson: Milan concert rescheduled for 2021, Palmanova and Rome concerts cancelled
- Placebo: concert on July, 14 2020 rescheduled on June, 29 2021
- Tash Sultana: concert on September, 9 2020 rescheduled on September, 3 2021
- JoJo: concert on September, 2021 cancelled
- Dido: concert on July, 27 2020 cancelled
- Michael Kiwanuka: concerts on July 23 and July 24 2020 rescheduled on July 15 and July 16 2021
- Mika: concerts on August, 4 and August, 10 2020 cancelled
- Alanis Morissette: concert on October, 15 2020 rescheduled on November, 8 2021
- Passenger: concert on March, 18 2021 rescheduled for October, 1 2021
- Simply Red: concert on November, 16 2020 rescheduled on November, 19 2021
- Jeff Mills & Tony Allen: concert on June, 30 2020 cancelled
- Machine Gun Kelly: concert on July, 1 2020 cancelled
- Ben Harper & The Innocent Criminals: concert on August, 4 2020 rescheduled on August, 4 2021
- Beth Hart: concert on August, 2 2020 rescheduled on August, 2 2021
- Camila Cabello: cancelled concert on June, 24 2020
- Black Pumas: concerts rescheduled for July 2021
- King Krule: concert on June, 10 2020 rescheduled on June, 7 2021
- Foals: Sesto Al Reghena concert rescheduled for 2021, Rome concert cancelled
- The Lumineers: concerts rescheduled for July 2021
- Dope Lemon: concert on June, 6 2020 rescheduled on June, 16 2021
- King Gizzard & The Lizard Wizard: concerts on July, 23 and 24 2020 cancelled
- The Sisters Of Mercy: concert on March, 24 2021 rescheduled for October, 6 2021
- Woodkid: concerts on June, 28 and June, 29 2020 cancelled
- Tom Walker: concerts in July 2020 cancelled
- Simple Minds: concerts rescheduled for 2021