UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- Elio: show on February 27 2022 rescheduled for November 9 2022
- Aldous Harding: concert on March 14 2022 rescheduled for April 2 2023
- Passenger: concert on March 27 2022 rescheduled for September 6 2022
- Jake Bugg: concerts in Bologna and Milan cancelled
- Psychedelic Porn Crumpets: concert on April 5 2022 cancelled
- $NOT: concert on February 18 2022 cancelled
- Oh Wonder: concert on March 26 2022 cancelled
- Slow Magic: concert in Milan cancelled, concert in Rome rescheduled for October 10 2022
- Steph Richards Quartet: concert on April 27 2022 cancelled
- Tananai: concerts in March 2022 rescheduled for May 2022
- Maurizio Carucci: concerts in April 2022 rescheduled for November 2022
- Counting Crows: concert on April 8 2022 rescheduled for October 2 2022
- Highsnob: concerts on May 19 and 27 2022 rescheduled for November 15 and 17 2022
- Blanco: concerts on May 13 and 14 2022 rescheduled for May 27 and 28 2022
- Franz Ferdinand: concert in Padua cancelled, concert in Milan rescheduled for November 1 2022
- JXDN: concert on February 23 2022 rescheduled for August 31 2022
- Pi’erre Bourne: concert on February 17 2022 rescheduled for July 23 2022
- Alvaro Soler: concert in Padua cancelled, concert in Milan rescheduled for September 27 2022
- Zoe Wees: concert on March 25 2022 rescheduled for November 13 2022
- Gruff Rhys: concert on March 11 2022 cancelled
- Slayyyter: concert on March 2 2022 rescheduled for June 22 2022
- Jack Savoretti: concert on March 3 2022 rescheduled for December 5 2022
- Efterklang: concert on February 25 2022 rescheduled for October 13 2022
- THE KVB: concert on February 22 2022 rescheduled for June 19 2022
- ALY & AJ: concert on March 10 2022 suspended
- Tori Amos: concert on February 24 2022 rescheduled for April 13 2023
- The Lumineers: concerts on February 15 and 16 cancelled
- Joy Crookes: concert on February 27 2022 cancelled
- Parsons Dance: show on March 6 2022 rescheduled for December 4 2022
- Palace: concert on February 22 2022 cancelled