UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- The Beatles Live Again by The Beatbox - With Orchestra: shows on February, 12-13 2021 rescheduled on December, 4-3 2021
- Giovanni Vernia: shows on May, 2 and May 9 2020 rescheduled on February, 12 and February, 2021
- TV7 & Friends: suspended show
- Frank Gambale All Star Band: concert on April, 24 2020 cancelled
- Jessie Reyez: concert on April, 27 2020 cancelled
- Body Worlds Vital: suspended
- Morgan and Voltalacarta: concert on February, 26 2021 cancelled
- Lost: concert on April, 18 2020 cancelled
- Pink Sonic: concerts on February 19-20 2021 rescheduled for December 9-11 2021
- LAUV: cancelled concert on May, 16 2020
- Michael Franti & Spearhead: concert on February, 1 2021 rescheduled for February, 5 2022
- BBNO$: concert on November, 9 2020 rescheduled on May, 13 2021
- Brian Fallon: concert on February, 23 2021 rescheduled on November, 23 2021
- John Butler: concerts on April 9-10 2021 rescheduled for April 29-30 2022
- Daniel Ezralow: show on November, 13 2020 rescheduled for November, 14 2021
- Virginia Raffaele: show on December 13 2020 rescheduled for December 1 2021
- Harry Styles: concerts on February, 12-13 2021 rescheduling
- Dua Lipa: concert on February, 10 2021 rescheduled on October, 12 2021
- Hyukoh: cancelled concert on April, 28 2020
- Divina Commedia: Dates rescheduled
- James Blunt: Rome concert cancelled, Gardone Riviera, Milano and Padua concerts rescheduled for 2021
- Michele Merlo: concerts on March, 22 and March, 29 2020 cancelled
- We Will Rock You: shows rescheduled for January 2022
- Van Der Graaf Generator: concerts rescheduled for 2021
- Sister Act: shows rescheduled for 2021
- Ghost The Musical: shows rescheduled for 2022
- Le Vibrazioni: concert on February, 5 2021 rescheduled to December, 3 2021
- Rock Opera: concert on October, 3 2020 rescheduled for May, 28 2021
- Paolo Conte: concert on October, 17 2020 rescheduled on April, 17 2021
- Fat Freddy's Drop: concerts on March, 24 and May, 18 2020 rescheduled for July, 12-13 2021