UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- Tate McRae: concert rescheduled for 09/05/2022
- Paul Weller: concerts in September 2022 cancelled
- Palazzetto Bru Zane: suspended shows
- Yes: concert on April 15 2021 rescheduled for May 18 2022
- Tom Grennan: concert on March 8 2022 cancelled
- Fantastic Negrito: concerts of January 2022 cancelled
- Arturo Brachetti: shows rescheduled for 2022
- Novo Amor: concert on May 10 2021 rescheduled for April 27 2022
- Ernia: concert on April 2 2022 rescheduled for June 29 2022 at Arena Live Geox
- Fenne Lily: concert on May 9 2021 cancelled
- Arlo Parks: concert on April 18 2021 rescheduled for November 27 2021
- Fontaines D.C.: concert on March 23 2022 shifted to Alcatraz
- Faith No More: concert on July 6 2020 cancelled
- Melanie C: cancelled concert on January 26 2022
- Nicola Piovani: concerts on October 29 and 30 cancelled
- Dadi Freyr: concert on March, 24 2021 cancelled
- Marco e Pippo Finalmente Live: shows on December 17 and 18 2021 confirmed
- Boy Pablo: concert on September 2021 rescheduled for March 11 2022
- The Very Best Of John Williams: shows in March 2022 rescheduled for October 2022
- Natalino Balasso: show on May, 29 2021 rescheduled for April, 23 2022
- The Nutcracker: shows on December 12 and 19 2021 rescheduled for December 19 2021 and January 2 2022
- Woodkid: Milan concert rescheduled 2022, Verona concert cancelled
- Dead Can Dance: concerts on April 2 and 3 rescheduled for May 27 ad 28 2022 at Gran Teatro Geox in Padua
- Queen Extravaganza: concert on March 22 2022 rescheduled for March 23 2023
- Orchestra di Padova e del Veneto da Morricone a Beethoven: concert on May 27 2021 cancelled
- Renzo Arbore: concerts in February 2022 in Padua and Brescia cancelled
- Gregory Porter: concerts on November 26 and 27 2021 rescheduled for November 18 and 19 2022
- The Chainsmokers: concert on May 5 2022 rescheduled for November 11 2022
- Lime Cordiale: concert on February 14 2022 rescheduled for October 14 2022
- The Black Crowes: concert on November 6 2021 rescheduled for October 13 2022