Here are the steps to resell your ticket online:
1. First login to your account on Ticketmaster.it and access to “My Account".

2. Select the order containing the ticket you would like to resell and click on the service “Request Resale.”

3. Tick the box next to the name and surname of the ticket you would like to resell (if it says "Ticket no longer available" please read here) and confirm each ticket selected. Then, click again on “Confirm” and click on “Proceed with order” on the next page.

N.B. The resale service entails that the original ticket will be cancelled and the new ticket with the updated name and surname will be issued. If you bought a traditional paper ticket, this needs to be returned intact to Ticketmaster Italia in order to proceed with your resale request. It will be your responsibility to send us back the ticket at your expense within 3 days from your resale request (the postmark will attest it). If we don’t receive the ticket within this time frame, it will not be possible to proceed with the completion of the service. Service fees and additional costs will not be reimbursed under any circumstances.

If you bought a digital ticket, we remind you that, if the resale service has been successful, you will not be permitted to enter the venue with the original ticket.