To submit an online request to resell your ticket, you will have to:
1. Firstly log into your account on Ticketmaster.it.
2. In the section "My Orders", select the order containing the ticket you would like to resell and click on the service “Request Resale.”
3. Tick the box next to the name and surname of the ticket you would like to resell (if it says "Ticket no longer available" please read here) enter the desired resale expiry date or confirm the one indicated, view and accept the Terms and Conditions of resale, and then click on the button “Confirm the resale request”.
N.B. Since the resale involves the cancellation of the old ticket and a new one to be re-issued with the updated name, if you have purchased a traditional ticket, to follow up on your request, you will need to follow the procedure indicated by email.
If you have purchased a digital ticket, remember that, following resale, access to the event with the original ticket will be prohibited.