Popular Articles

• Guns N’ Roses - Europe 2023 FAQ

  

   

  Guns N’ Roses will come back to Italy for a new date on Saturday 8 July, 2023 at Circo Massimo in Rome.

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

   

  When will the tickets for Guns N’ Roses go on sale?

   

  General onsale Friday 24 February, 2023 h 10.00

   

  Official tickets for the event will go on sale regularly on Friday 24 February, 2023 at 10.00 on Ticketmaster.it. 

   

  You can already register on the website to facilitate the purchasing process on the day.

   

   

  How can I buy Guns N’ Roses tickets before the general onsale?

  Nightrain Fanclub presale Wednesday 22 February, 2023 h 10.00

   

  Bundle presale Wednesday 22 February, 2023 h 11.00

   

  MyLiveNation presale Thursday 23 February, 2023 h 10.00 (for MyLiveNation registered customers)

   

  Guns N’ Roses Fanclub members will be able to access the exclusive Nightrain presale from 10.00 am (Italian time) on Wednesday 22 February, 2023 here.

   

  Those who have not joined Guns N’ Roses Fanclub yet will be able to access the Bundle presale from 11.00 am (Italian time) on Wednesday 22 February, 2023 and purchase the Nightrain membership with the tickets for the event here.

   

  Access the exclusive MyLiveNation presale from 10.00 (Italian time) on Thursday Thursday 23 February, 2023.

   

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

   

  How many tickets can I purchase during the presale and general onsale for Guns N’ Roses concert in Rome?

   

  Presale - each account can purchase a max of 4 tickets in the same transaction

   

  General onsale – each account can purchase a max of 6 tickets

   

  Are Guns N’ Roses tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

  What are the delivery methods available for VIP Packages?

  If you wish to purchase a VIP package, you will be able to choose whether to receive your ticket with the home delivery method or the eTicket one. We also remind you that this information may vary and that further details will be sent by email in the days prior to the event.

   

   

  What payment methods are accepted for Guns N’ Roses concert?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

  I have a voucher issued as a refund, can I use it to purchase tickets for Guns N’ Roses?

   

  The voucher issued can only be used for tickets not belonging to VIP packs. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

  I would like to change the name of the ticket purchased. How can I do that?

  The change name service for this event will be available starting directly from Tuesday 28 February, 2023. For further information on this service please click here.

   

  I cannot attend the event any longer. How can I resell my ticket?

  The resale service for this event will be available starting directly from Tuesday 28 February, 2023. For further information on this service please click here.

   

• MADONNA: THE CELEBRATION TOUR FAQ

  

   

  Madonna has announced two new dates in Italy for her “THE CELEBRATION TOUR”:

  • Thursday 23 November, 2023, Mediolanum Forum in Assago, Milan
  • Saturday 25 November, 2023, Mediolanum Forum in Assago, Milan

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

   

   

  When will the tickets for Madonna go on sale?

  General onsale for the event on 23 November 2023: Friday 20 January, 2023 h 10:00

  General onsale and Amex presale (for American Express Card owners) for the event on 25 November 2023: Friday 20 January, 2023 h 12:00

  Official tickets for the event on 23 November 2023 will go on sale regularly on Friday 20 January, 2023 at 10:00 am on Ticketmaster.it. 

  Official tickets for the event on 25 November 2023 will go on sale regularly on Friday 20 January, 2023 at 12:00 am on Ticketmaster.it. American Express Card owners will also be able to access the Amex presale from 12.00 am (Italian time) on Friday 20 January, 2023.

  You can already register on the website to facilitate the purchase on the day.

   

   

  How can I buy Madonna tickets before the general onsale?

  Fan Club Presale Wednesday 18 January, 2023 h 10.00 am – active until 6.00 pm

  Amex presale Wednesday 18 January, 2023 h 9.00 am – active until Thursday 19 January, 2023 h 6.00 pm (for American Express Card owners)

  MyLiveNation presale Thursday 19 January, 2023 h 10.00 am - active 6.00 pm (for MyLiveNation registered customers)

   

  Access the exclusive Fan Club Presale from 10.00 am to 6.00 pm (Italian time) on Wednesday 18 January, 2023.

  American Express Card owners will be able to access the exclusive Amex presale from 9.00 am (Italian time) on Wednesday 18 January, 2023 to 6.00 pm (Italian time) on Thursday 19 January, 2023.

  Access the exclusive MyLiveNation presale from 10.00 am to 6.00 pm (Italian time) on Thursday 19 January, 2023.

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

   

  How many tickets can I purchase during the presale and general onsale for Madonna’s concert in Milan?

  • Presales - each account can purchase a max of 4 tickets
  • General onsale – each account can purchase a max of 6 tickets

  Stricter ticket limits are applied for VIP Pack tickets.

   

   

  Are Madonna tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

   

  What payment methods are accepted for Madonna’s concert?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

   

  I have a voucher issued as a refund, can I use it to purchase tickets for Madonna?

  The voucher issued can only be used for tickets not belonging to VIP Packs. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

   

  I would like to change the name of the ticket purchased. How can I do that?

  The change name service for this event will be available starting directly from Monday 2 October, 2023. For further information on this service please click here.

   

   

  I cannot attend the event any longer. How can I resell my ticket?

  The resale service for this event will be available starting directly from Monday 2 October, 2023. For further information on this service please click here.

   

   

  I bought the tickets, when will I get them?

  Both shipping of "Delivery by courier" tickets and mailing of eTickets will begin on Monday 2 October, 2023.

  If you buy an eTicket, you will receive an order confirmation immediately after your purchase, but you will not find your eTicket in attachment.

   

   

  If I have purchased a Collector Ticket, will I also receive a physical ticket or a ticket by email?

  No, those who have purchased a Collector Ticket will only receive this ticket type. Neither eTickets nor other physical tickets will be sent.

  A Collector Ticket represents the actual ticket to be used to access the event.

  For further information about Collector Tickets, please consult our FAQs here.

• The Weeknd: After Hours til Dawn Tour FAQ

  

   

  The Weeknd has announced two new dates in Italy for his “After Hours til Dawn Tour”:

  • Wednesday 26 July, 2023, Ippodromo Snai La Maura, Milan
  • Thursday 27 July, 2023, Ippodromo Snai La Maura, Milan

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

   

   

  When will the tickets for The Weeknd go on sale?

  General onsale for the event on 26 July 2023: Friday 2 December, 2022 h 12.00

  General onsale for the event on 27 July 2023: Tuesday 13 December, 2022 h 12.00

   

  Official tickets for the event on 26 July 2023 will go on sale regularly on Friday 2 December, 2022 at 12.00 on Ticketmaster.it. 

  Official tickets for the event on 27 July 2023  will go on sale regularly on Tuesday 13 December, 2022 at 12.00 on Ticketmaster.it. 

  You can already register on the website to facilitate the purchasing process on the day.

   

   

  How can I buy The Weeknd tickets before the general onsale?

  MyLiveNation presale Thursday 1 December, 2022 h 12.00 - active for 24h (for MyLiveNation registered customers)

  Spotify presale Thursday 1 December, 2022 h 14.00 - active for 22h

  MyLiveNation presale for the event on 27 July 2023: Monday 12 December, 2022 h 12.00 - active for 24h (for MyLiveNation registered customers)

   

  For the event on 26 July 2023, access the exclusive MyLiveNation presale from 12.00 (Italian time) on Thursday 1 December, 2022, or the Spotify presale from 14.00 (Italian time) on Thursday 1 December, 2022.

  For the event on 27 July 2023, access the exclusive MyLiveNation presale from 12.00 (Italian time) on Monday 12 December, 2022.

   

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

   

  How many tickets can I purchase during the presale and general onsale for The Weeknd’s concert in Milan?

  • Presale - each account can purchase a max of 4 tickets
  • General onsale – each account can purchase a max of 6 tickets

   

   

  Are The Weeknd tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

   

  What is the difference between General Admission - Yellow Entry and General Admission - Red Entry?

  The distinction between Yellow Entry and Red Entry refers to the entrance point to the place of the event, while the ticket type is General Admission in both cases. This means that those who have purchased a Yellow Entry and Red Entry ticket will be in the same area within the venue.

   

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

   

  What payment methods are accepted for The Weeknd’s concert?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

   

  I have a voucher issued as a refund, can I use it to purchase tickets for The Weeknd?

  The voucher issued can only be used for tickets not belonging to VIP Packs. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

   

  I would like to change the name of the ticket purchased. How can I do that?

  The change name service for this event will be available starting directly from Wednesday 1 February, 2023. For further information on this service please click here.

   

   

  I cannot attend the event any longer. How can I resell my ticket?

  The resale service for this event will be available starting directly from Wednesday 1 February, 2023. For further information on this service please click here.

   

   

  If I have purchased a Collector Ticket, will I also receive a physical ticket or a ticket by email?

  No, those who have purchased a Collector Ticket will only receive this ticket type. Neither eTickets nor other physical tickets will be sent.

  A Collector Ticket represents the actual ticket to be used to access the event.

  For further information about Collector Tickets, please consult our FAQs here.

• Louis Tomlinson Faith In The Future 2023 Tour FAQ

  

   

  Louis Tomlinson has announced two new dates in Italy for his Faith In The Future 2023 Tour:

  • 8 October 2023, Pala Alpitour, Torino
  • 9 October 2023, Unipol Arena, Bologna

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

   

   

  When will the tickets for Louis Tomlinson go on sale?

  General onsale October 21 2022 h 10.00

  Official tickets for the event will go on sale regularly on October 21 2022 at 10:00am on Ticketmaster.it. 

  You can already register on the website to facilitate the purchasing process on the day.

   

   

  How can I buy Louis Tomlinson tickets before the general onsale?

  Artist presale Wednesday, October 19 2022 h. 10.00 - active for 48h

  MyLiveNation presale Wednesday, October 19 2022 h. 10.00 - active for 48h (for MyLiveNation registered customers)

  Access the exclusive Artist presale and MyLiveNation presale from 10:00 (Italian time) on October 19 2022.

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

   

  How many tickets can I purchase during the presale and general onsale for Louis Tomlinson concerts in Torino and Bologna?

  • Presales - each account can purchase a max of 6 tickets
  • General onsale – each account can purchase a max of 6 tickets

   

   

  Are Louis Tomlinson tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

   

  What payment methods are accepted for Louis Tomlinson concerts?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

   

  I have a voucher issued as a refund, can I use it to purchase tickets for Louis Tomlinson?

  The voucher issued can only be used for tickets not belonging to VIP packs. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

   

  I would like to change the name of the ticket purchased. How can I do that?

  The change name service for this event will be available starting directly from October 19 2022. For further information on this service please click here.

   

   

  I cannot attend the event any longer. How can I resell my ticket?

  The resale service for this event will be available starting directly from October 19 2022. For further information on this service please click here.

   

   

  I have bought the tickets, when do I get them?

  If at the time of purchase you have selected "Home shipping by courier", we inform you that delivery is in any case guaranteed within 5 days before the event: you will receive an email at the email address specified at the time of purchase with all the information related to your shipment once your envelope is physically entrusted to the courier.

• Depeche Mode Memento Mori Tour 2023 FAQ

   

  

   

  Depeche Mode have announced three new dates in Italy for their Memento Mori tour in 2023:

  • 12 July 2023, Stadio Olimpico, Rome
  • 14 July 2023, Stadio San Siro, Milan
  • 16 July 2023, Stadio dell’Ara, Bologna

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

   

  When will the tickets for Depeche Mode go on sale?

  General onsale October 7 2022 h 10.00

  Official tickets for the event will go on sale regularly on October 7 2022 at 10:00am on  Ticketmaster.it. 

  You can already register on the website to facilitate the purchasing process on the day.

   

   

  How can I buy Depeche Mode tickets before the general onsale?

  MyLiveNation presale Thursday, October 6 2022 h. 10.00 - active for 24h (for MyLiveNation registered customers)

  Access the exclusive MyLiveNation presale from 10:00 (Italian time) on October 6 2022.

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

   

  How many tickets can I purchase during the presale and general onsale for Depeche Mode concerts in Rome, Milan and Bologna?

  • Presale - each account can purchase a max of 6 tickets
  • General onsale – each account can purchase a max of 6 tickets

   

   

  Are Depeche Mode tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

   

  What payment methods are accepted for Depeche Mode concerts?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

   

  I have a voucher issued as a refund, can I use it to purchase tickets for Depeche Mode?

  The voucher issued can only be used for tickets not belonging to VIP packs. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

   

  I would like to change the name of the ticket purchased. How can I do that?

  The change name service for this event will be available starting directly from March 1 2023. For further information on this service please click here.

   

   

  I cannot attend the event any longer. How can I resell my ticket?
  The resale service for this event will be available starting directly from March 1 2023. For further information on this service please click here.

• Harry Styles Love On Tour 2023 FAQ

  

   

   

  Harry Sytles will come back to Italy for a new date on July 22 2023 at RCF Arena in Reggio Emilia (Campovolo).

   

  Below you will find some of the most frequently asked questions about the ticket purchase process:

   

  When will the tickets for Harry Styles go on sale?

  General onsale September 2 2022 h 10.00

  Official tickets for the event will go on sale regularly on September 2 2022 at 10:00am on  Ticketmaster.it. You can already register on the website to facilitate the purchase on the day.

   

  How can I buy Harry Styles tickets before the general onsale?

  MyLiveNation presale Thursday, September 1 2022 h. 10.00 - active for 24h (for MyLiveNation registered customers)

  Access MyLiveNation presale from 10:00 (Italian time) on September 1 2022.

  For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

   

  How many tickets can I purchase during the presale and general onsale for Harry Styles concert in Campovolo?

  • Presale - each account can purchase a max of 4 tickets
  • General onsale – each account can purchase a max of 6 tickets

   

  Are Harry Styles tickets nominative?

  Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

   

  How much does a ticket cost and what types of tickets are available for sale?

  For more information on prices and type of tickets, read the following link.

   

  What payment methods are accepted for Harry Styles concerts?

  On this link you can find more information on the payment method accepted on Ticketmaster.it.

   

  I have a voucher issued as a refund, can I use it to purchase tickets for Harry Styles?

  The voucher issued, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

   

  I would like to change the name of the ticket purchased. How can I do that?
  The change name service for this event will be available starting directly from March 1 2023. For further information on this service please click here.

   

  I cannot attend the event any longer. How can I resell my ticket?
  The resale service for this event will be available starting directly from March 1 2023. For further information on this service please click here.

   

  I have bought the tickets, when do I get them?

  If at the time of purchase you have selected "Home shipping by courier", we inform you that delivery is in any case guaranteed within 5 days before the event: you will receive an email at the email address specified at the time of purchase with all the information related to your shipment once your envelope is physically entrusted to the courier.