Ticketmaster Help

Official tickets for the event will go on sale regularly on Friday 22 November 2024 at 10:00 am on  Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy OneRepublic tickets before the general onsale?

Artist Presale 19 November 2024 h 10:00 am

Access the exclusive Artist Presale from 10:00 am (Italian time) on Tuesday 19 November 2024.

D2C Presale 19 November 2024 h 8:00 - 10:00 am

Access the exclusive D2C Presale from 8:00 am until 10:00 am (Italian time) on Tuesday 19 November 2024.

Mastercard Presale 20 November 2024 h 10:00 am

Access the exclusive Mastercard Presale from 10:00 am (Italian time) on Wednesday 20 November 2024.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for OneRepublic shows in 2025?

• Presale - each account can purchase a max of 8 tickets for the Artist Presale and Mastercard Presale, and a max of 4 tickets for the D2C Presale
• General onsale – each account can purchase a max of 8 tickets.

Are OneRepublic tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for OneRepublic concerts?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for OneRepublic?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?

Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 23 November 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 29 November 2024. For further information on this service please click here.

You can find the full list of events here.

We reserve the right to cancel your orders and tickets, and to prevent you, without notice, from making future purchases on our site if you try to exceed the posted ticket limits.

Presale

Some of the presales available include:

• AMEX Presale begins on Tuesday, 19 November at 10:00 AM.
• Live Nation Presale begins on Thursday, 21 November at 10:00 AM.

Accessible Tickets

For these events you can book accessible tickets through Live Nation Italia website here.

Event organizers are solely responsible for establishing their own accessible seating ticket policies. Availability and type of accessible seating tickets will vary by organizer. Some organizers sell all or a portion of their accessible seating tickets.

VIP Packages
Tate McRae is a offering VIP experience. Here’s what you can expect:

• TATE McRAE VIP SOUNDCHECK + Q&A VIP PACKAGE

VIP Package items are subject to change by the Event Organizer.

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

Changing name or selling your tickets

Change name and resale will both be available for event tickets 72 hours after general onsale. For step-by-step instructions, visit our FAQ

Do you have any other questions? Please read here.

Official tickets for the event will go on sale regularly on Friday 22 November 2024 at 10:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Linkin Park tickets before the general onsale?

LPU Legacy Presale Monday 18 November 2024 11:00 am

Access the exclusive LPU Legacy Presale from 11:00 am (Italian time) on Monday 18 November 2024.

LPU Passport Plus Presale Monday 18 November 2024 1:00 pm

Access the exclusive LPU Passport Plus Presale from 1:00 pm (Italian time) on Monday 18 November 2024.

LP Newsletter Presale Tuesday 19 November 2024 1:00 pm

Access the exclusive LP Newsletter Presale from 1:00 pm (Italian time) on Tuesday 19 November 2024.

MyLiveNation Presale Thursday 21 November 2024 9:00 am (for MyLiveNation registered customers) 

Access the exclusive MyLiveNation Presale from 9:00 am (Italian time) on Thursday 21 November 2024.

Spotify Presale Thursday 21 November 2024 11:00 am

Access the exclusive Spotify Presale from 11:00 am (Italian time) on Thursday 21 November 2024.

All Presales to run until Friday 22 November 2024 at 8:00 am.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Linkin Park in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Linkin Park tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Linkin Park’s concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Linkin Park?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 23 November 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 29 November 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Friday 15 November 2024 at 10:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Olivia Rodrigo tickets before the general onsale?

IDAYS APP presale Wednesday 13 November 2024 h 10:00 am

Access the exclusive IDAYS APP presale from 10:00 (Italian time) on Wednesday 13 November 2024.

MyLiveNation presale for MyLiveNation registered customers) and Comcerto Family presale Thursday 14 November 2024 h 10:00 am

Access the exclusive MyLiveNation presale and Comcerto Family presale from 10:00 am (Italian time) on Thursday 14 November 2024.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Olivia Rodrigo in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Olivia Rodrigo tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Olivia Rodrigo’s concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Olivia Rodrigo?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from November 16, 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from November 22, 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Wednesday 6 November 2024 at 10:00 am on  Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Sting’s tickets before the general onsale?

Artist presale Wednesday 30 October 2024 h 10:00 am (active for 24h)

Access the exclusive Artist presale from 10:00 (Italian time) on 30 October 2024.

Mastercard presale Monday 4 November 2024 h 10:00 am (active for 48h)

Access the exclusive Mastercard presale from 10:00 (Italian time) on 4 November 2024.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Sting shows in 2025?

• Presale - each account can purchase a max of 4 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Sting tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Sting concerts?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Sting?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 7 November 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 13 November 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Thursday 31 October 2024 at 10:00 am on  Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy GHOST tickets before the general onsale?

Mastercard Presale Tuesday 29 October 2024 h 10:00 am

Access the exclusive Mastercard Presale from 10:00 am (Italian time) on Wednesday 29 October 2024.

Artist presale Tuesday 29 October 2024 h 12:00 am

Access the exclusive Artist presale from 12:00 (Italian time) on 29 October 2024.

MyLiveNation Presale Wednesday 30 October 2024 h 10:00 am (for MyLiveNation registered customers)

Access the exclusive MyLiveNation Presale from 10:00 am (Italian time) on Wednesday 30 October 2024.

Spotify presale Wednesday 30 October 2024 h 12:00 am

Access the exclusive Spotify presale from 12:00 (Italian time) on 30 October 2024.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are GHOST tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for GHOST concerts?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for GHOST?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets. The tickets will have a delayed delivery in both cases before the event takes place. This means you will receive an order confirmation right after purchase, but the tickets won’t be attached if you have chosen Print-at-home, nor will they be shipped immediately if you have chosen the Courier delivery. Tickets will be only be sent starting from the date that will be soon disclosed by the event organizer. We will notify you about this.

There are no Collector Tickets available for this event. 

Is delayed delivery active for this event?

Yes, the tickets will have a delayed delivery.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I change the name on my ticket or resell it?

More information about the activation of Battelli services will be disclosed soon.

What does Phone-Free Event mean?

This show will be a phone-free experience. Use of phones, cameras, or recording devices will not be permitted in the performance space.Upon arrival at the venue, all phones will be secured in Yondr pouches that will be opened at the end of the event.

Guests maintain possession of their phones at all times and can access their phones throughout the event at designated Phone Use Area in the venue. All phones will be re-secured in Yondr pouches before returning to the event space.Anyone seen using a phone during the performance will be escorted out of the venue. Guests are encouraged to bring a bank or credit card for purchases inside the venue.

We appreciate your cooperation in creating a phone-free viewing experience.

Official tickets for the event will go on sale regularly on Thursday 31 October 2024 at 10:00 am on  Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Thirty Seconds To Mars tickets before the general onsale?

MyLiveNation Presale 29 October 2024 h 10:00 am (for MyLiveNation registered customers)

Access the exclusive MyLiveNation Presale from 10:00 am (Italian time) on Tuesday 29 October 2024.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Thirty Seconds To Mars shows in 2025?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Thirty Seconds To Mars tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Thirty Seconds To Mars concerts?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Thirty Seconds To Mars?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 1 November 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 7 November 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Friday 4 October 2024 at 10:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy The Lumineers tickets before the general onsale?

Artist presale Wednesday 2 October 2024 h 10:00 am

Access the exclusive Artist presale from 10:00 (Italian time) on 2 October 2024 until the general onsale.

Spotify presale Thursday 3 October 2024 h 11:00 am

Access the exclusive Spotify presale from 11:00 (Italian time) on 3 October 2024 until the general onsale.

MyLiveNation presale for MyLiveNation registered customers) and Comcerto Family presale Thursday 3 October 2024 h 11:00 am

Access the exclusive MyLiveNation presale and Comcerto Family presale from 11:00 am (Italian time) on Thursday 3 October 2024 until the general onsale.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for The Lumineers in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are The Lumineers tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for The Lumineers concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for The Lumineers?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

For this event it will be possible to purchase Collector Tickets and you will find all necessary information about this ticket type here.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from October 7, 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from October 11, 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Thursday 26 September 2024 at 10:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Justin Timberlake tickets before the general onsale?

MyLiveNation presale Wednesday 25 September 2024 h 10:00 am (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 10:00 (Italian time) on Wednesday 25 September 2024.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Justin Timberlake in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Justin Timberlake tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Justin Timberlake’s concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Justin Timberlake?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from September 27, 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from October 3, 2024. For further information on this service please click here.

Official tickets for the event will go on sale regularly on Friday 27 September 2024 at 11:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Cesare Cremonini tickets before the general onsale?

• Amex presale Tuesday 24 September 2024 h 10:00 am – active for 48h

Access the exclusive Amex presale from 10:00 am (Italian time) on Tuesday 24 September 2024.

• MyLiveNation presale Thursday 26 September 2024 h 10:00 am (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 10:00 am (Italian time) on Thursday 26 September 2024.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presales and general onsale for Cesare Cremonini?

• Presales - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Cesare Cremonini tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Cesare Cremonini’s concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Cesare Cremonini?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 28 September 2024. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 4 October 2024. For further information on this service please click here.

For these events you can book accessible tickets through Live Nation Italia website here.

Event organizers are solely responsible for establishing their own accessible seating ticket policies. Availability and type of accessible seating tickets will vary by organizer. Some organizers sell all or a portion of their accessible seating tickets.

VIP Packages and Event Extras

Imagine Dragons is offering VIP package options for this tour. You can search for them while you pick your tickets by selecting a VIP ticket type on the event page during the purchase. 

Accessing your tickets

You can view your ticket details on the Ticketmaster site within your account.

For these events you can select between Print-at-home (PDF) or Courier delivery tickets.

The Print-at-home tickets will have a delayed delivery starting from September 16, 2024. This means you will receive an order confirmation right after purchase, but the tickets won’t be attached to such email. Also, Print-at-home tickets will be available in your online account only from that date. We will notify you about this.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

For this event it will be possible to purchase Collector Tickets and you will find all necessary information about this ticket type here.

Changing name or selling your tickets

Change name and resale will both be available for event tickets 72 hours after general onsale.

Do you have any other questions? Please read here

• Ticketmaster
• Ticketone
• Vivaticket

When will tickets go on sale?

From July 10^th, 12pm:

• Mastercard cardholders will have priority access to tickets. Find out more at www.priceless.com/music

From July 12th, 9am:

• via General Onsale, through official ticket agent websites (full list here)

How much are the ‘’face value’’ tickets?

Customer End Price for the purchasers will be:

1^st sector (seated):      170,26€
2^nd sector (seated):    145,94€
Pitch:                          121,61€
3^rd sector (seated):     109,45€
4^th sector (seated):     72,97€
5^th sector (seated):     30,40€

How do I arrange to buy tickets for someone requiring disabled access?

Please contact: diversamenteabili@the-base.it

What is unethical secondary ticketing and ticket resale?

Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value.

Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to buy up large amounts of tickets which they then offer for resale at highly inflated prices.

How many tickets can I buy?

There will be a strict limit of 6 tickets per show date per customer. This restriction is in place in order to give as many people as possible a fair chance to buy tickets.

PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

But we want to go as a bigger group/family?

You will have to try to complete another order with another name and card.

What are the entry requirements?

To gain access to the concert you are required to bring your ticket with a clear and undamaged barcode visible. You may be required to produce your order confirmtion email and a valid form of photo ID that matches the name on the confirmation.

Accepted forms of photo ID are – A current driver’s licence (including provisional licence), a current or recently expired passport (provided the picture is a good resemblance of the holder).

What are the age restrictions?

There is no age restriction for this show.

I can’t find my confirmation email?

In the first instance please check your junk or spam folder. In busy periods confirmation emails can take up to 24 hours to arrive. If you still haven’t received confirmation, contact the customer services of the ticket agent you believe you booked through. If you are unsure which company you bought from this is usually displayed on your credit card statement or bank statement.

You can contact Ticketmaster.it customer service through the online form here.

For requests about Ed Sheeran’s show in Rome, please fill out the form choosing the path “I’d like venue/event information” --> Ask about something else eg. door times”, entering ED SHEERAN in the fields “Event name” and “Subject”.

I can’t access my ticket(s)?

Please make sure your phone is fully charged or you have your printed tickets before you leave the house to avoid this situation. Of course, if something happens out of your control please go to the box office where someone will attempt to assist you to find your order.

What if I lose my ticket before the show?

In order to contact Ticketmster.it customer service, please follow the instructions above.

I can’t go any more and need to sell on my ticket. What do I do?

The official ticket resale will be released starting from May 30^th 2025. The reselling of any Ed Sheeran ticket is strictly forbidden other than through Ticketmaster.it

For further information on this service for Ticketmaster.it please click here.

Any Ed Sheeran ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorized source including all secondary ticket retail websites), will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission and any other purchases they hold will also be cancelled.

When will we receive our tickets?
Your ticket(s) will be delivered starting from May 30th 2025. Please refer to your confirmation email or ticket agent for information on the delivery method.

What if I want to change the name on my ticket?

If you need to change the name displayed on your ticket, you can do it one time only, starting from May 30th 2025. Please refer to your confirmation email or ticket agent for information on the name change. For further information on this service for Ticketmaster.it please click here.

Are cameras allowed?

Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine.

How early should we turn up?

Please check ticket agent websites for door opening times and do allow yourself plenty of time to get in before the start of the show.

I can’t get in with my tickets, it failed to scan and I’ve been turned away at the gates?

Don’t worry, we can try and help you. In the first instance head to the box office where someone will be able to help you work out what’s gone wrong. Remember DO NOT buy a ticket from someone you don’t know either in person on the street OR from an unauthorised secondary ticket website.

What else are you doing to combat the secondary market? 

Your ticket(s) are linked to both your account with your chosen official ticket agent.  This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via Ticketmaster.it platform you will be refused entry to the venue.

Do you have any other questions? Please read here

Official tickets for the event will go on sale regularly on Thursday 30 May 2024 at 02:00 pm on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

For more information on how to buy tickets, read the article on our blog here.

How many tickets can I purchase during the presale and general onsale for Jovanotti?

During the general onsale, each account can purchase a max of 6 tickets.

Are Jovanotti tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Jovanotti concerts?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between eTickets (PDF) or Courier delivery tickets.

If you choose eTickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.

Courier delivery tickets will follow shipment timings specified in our FAQ here.

For this event it will be possible to purchase Collector Tickets and you will find all necessary information about this ticket type here.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through the following contacts:

• for the dates on Tuesday 4 March 2025 and Wednesday 5 March 2025 at Vitrifrigo Arena in Pesaro it will be possible to contact the promoter at the email info@besteventi.it
• for the dates on Tuesday 11 March 2025, Wednesday 12 March 2025, Friday 14 March 2025, Saturday 15 March 2025, Monday 17 March 2025 e Tuesday 18 March 2025 at Unipol Forum di Milano it will be possible to contact the promoter at the email info@besteventi.itinfo@tridentmusic.it
• for the dates on Saturday 22 March 2025, Sunday 23 March 2025, Tuesday 25 March 2025 and Wednesday 26 March 2025 at Nelson Mandela Forum in Florence it will be possible to contact the promoter at the email info@prgfirenze.it
• for the dates on Thursday 3 April 2025 and Saturday 5 April 2025 at Unipol Arena in Casalecchio di Reno (BO) it will be possible to contact the promoter through the form available on www.studiosonline.it
• for the dates on Wednesday 9 April 2025 and Thursday 10 April 2025 at Inalpi Arena in Turin it will be possible to contact the promoter at the email maniamicheonlus@maniamicheonlus.org
• for the dates on Tuesday 22 April 2025, Wednesday 23 April 2025, Friday 25 April 2025 and Saturday 26 April 2025 at Palazzo dello Sport in Rome it will be possible to contact the promoter at the email info@the-base.it

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I change the name on my ticket or resell it?

More information about the activation of Battelli services will be disclosed soon.