N.B. Ticketmaster is updating its website and ticketing system: it will therefore be possible to proceed with requests for these services starting from the month of September 2020. The services related to the nominative tickets are automated and available for some events only. We invite you to look at the constantly updated list in the section “Events with nominative tickets”. If you would like to check out if the services are active for the tickets of the event you have purchased, we invite you to access your account on Ticketmaster and check inside your orders. We remind you that in order to make a name change request, you must have a personal account on Ticketmaster.it
- Who can make the name change request?
- Does the name change service cost anything?
- How can I make a name change request?
- Can I change the address associated with the shipping of the tickets?
- When making a name change request, can I request a different delivery method from the original order?
- In what cases is it necessary to make a name change request?
- Why can’t I make a name change request for VIP Tickets and VIP Packages?
- After making a name change request, why do I still see the old name and surname when downloading the eTicket in my order?
- How do I know if my name change request has been successful?
- Delivery methods, timings for the name change request and types of tickets.