Generally, within 60 minutes of receipt of the payment, the eTicket is sent attached to the order confirmation at the email address specified at the time of registration. However, we suggest that you also check your spam folder.

If you have not received the eTicket, you can access your Ticketmaster.it account and, if your order number consists of 19 digits, write us here and we will re-send it to you.

Otherwise, if your order number consists of 6 digits, you can print or download your ticket directly in the "My orders" section.