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Articles in this section

  • Why do I not receive an invoice for the tickets I purchased?
  • Was my payment processed correctly?
  • How does the "pick up at the event" of my ticket work?
  • How long does it take to ship my tickets?
  • Which payment methods are available?
  • Can I change the delivery method?
  • I have not received my eTicket, what can I do?
  • What is an eTicket and how is it delivered?
  • What is 3-D Secure and what benefits does it have?

Can I change the delivery method?

Once the purchase process is complete, and the order has then been confirmed, it is no longer possible to modify the delivery method of the tickets and/or products.

Related articles

  • How long does it take to ship my tickets?
  • How does the "pick up at the event" of my ticket work?
  • Can I change the ticket recipient?
  • I have not received my eTicket, what can I do?
  • What is an eTicket and how is it delivered?
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