According to the law, the value of the voucher amounts to the face value including the right of pre-sale of the ticket or tickets included in the order placed for the event subject to cancellation or rescheduling. To know the updated value of your Voucher please contact us here selecting "I'd like help with my order > I need help with a voucher > check my voucher's balance" from the drop-down menu.
Articles in this section
- What is the Voucher introduced by D.L. n. 18?
- Who can ask for a refund through Voucher?
- Do I need to be registered on the Ticketmaster website to request the Voucher?
- How can I apply for the Voucher online?
- What is the value of the Voucher?
- If I purchased a Vip Pack for a cancelled event do I am entitled to the Voucher?
- Does the Voucher have a deadline?
- How can I use my Voucher?
- What are the steps to spend the credit of my Voucher?
- Can I use my Voucher to purchase events from other Organizers?
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