UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- Billie Eilish: cancelled concert on July 17 2020
- I-Days: 2020 edition cancelled + 2021 lineup
- Green Day: concert on June 10, 2020 rescheduled on June, 16 2021
- Firenze Rocks: 2020 edition cancelled + 2021 lineup
- Tiziano Ferro: concerts rescheduled for 2021
- Cesare Cremonini: concerts rescheduled for 2021
- Vasco Rossi: concerts rescheduled for 2021
- 5 Seconds of Summer: concerts on May, 29-30 2020 rescheduled for April, 29 and May, 1 2021
- Pearl Jam: concert rescheduled for June 2021
- Queen + Adam Lambert - The Rhapsody Tour: concert on May, 24 2020 rescheduled on May, 23 2021
- Information: COVID-19 (Coronavirus)
- Nicola Piovani: concerti on February 26-27 2021 rescheduled for October 29-30 2021
- Dadi Freyr: concert on March, 24 2021 cancelled
- Marco e Pippo Finalmente Live: shows rescheduled for December 2021 and January 2022
- Boy Pablo: concert on March, 10 2021 rescheduled for September, 26 2021
- The Very Best of John Williams: shows rescheduled for 2021
- Natalino Balasso: show on November, 27 2020 rescheduled for May, 29 2021
- The Nutcracker: shows rescheduled for 2021
- Woodkid Milan: concert on November, 25 2020 rescheduled for June, 24 2021
- Dead Can Dance: concerts rescheduled for 2022
- Queen Extravaganza: concert on February, 25 2021 rescheduled for March, 22 2022
- OneRepublic: concerts rescheduled for 2021
- Orchestra di Padova e del Veneto da Morricone a Beethoven: concert rescheduled for May 27, 2021
- Renzo Arbore: concerts on November, 13-14 2020 rescheduled on March, 14-12 2021
- Gregory Porter: concert on November, 4 2020 rescheduled on November, 27 2021
- The Chainsmokers: concert on October, 10 2020 rescheduled for 2021
- Lime Cordiale: concert on November, 30 2020 rescheduled on June, 7 2021
- The Black Crowes: concert on November, 10 2020 rescheduled on November, 6 2021
- The Struts: concerts in July 2020 cancelled
- Fantastic Negrito: Grugliasco concert cancelled, Fiesole concert rescheduled for 2021