UPDATES ON SEPTEMBER, 11 2020: In light of the legislative changes made to art. 88 of Law no. 24 of 2020 by article 183 of law no. 77 of 2020 (the so-called "Relaunch Decree"), published on July, 18 2020 on the Gazzetta Ufficiale and the clarifications made regarding its application, we inform you that, starting from September, 18 2020 and limited to cancelled events, it will be possible to proceed with the request for conversion from voucher to monetary refund. What requirements must your request meet? • the refund must have already been requested via voucher according to the terms provided • the voucher must be intact (not partially already used) • the voucher must relate to a ticket of a canceled event (click here to visit the dedicated page https://help.ticketmaster.it/hc/en-us/categories/360000706513-Cancelled-and-Rescheduled-Events ) • the refund request for the issued voucher must be received within 30 days from the date the form is made available on this page (link https://help.ticketmaster.it/hc/en-us/articles/360007905958-Refund-request-event-list ) or by the deadline set by the individual organizer of the event. Finally, we remind you that all vouchers already issued and not converted into monetary refunds remain valid and can be used for the purchase of new tickets within the 18 months of validity. The organizers of the events, as well as the ticketing companies interested in the sale of tickets for the shows organized by them, reserve the right to promptly update concert ticket holders with any news, including by updating the FAQs.
- Louis Tomlinson: Milan concert rescheduled for 2021, Palmanova and Rome concerts cancelled
- Billie Eilish: cancelled concert on July 17 2020
- I-Days: 2021 edition rescheduled for 2022
- Firenze Rocks: 2020 edition cancelled + 2021 lineup
- Tiziano Ferro: concerts rescheduled for 2021
- Cesare Cremonini: concerts rescheduled for 2021
- Vasco Rossi: concerts rescheduled for 2021
- 5 Seconds Of Summer: concert rescheduled for 2022
- Pearl Jam: concert rescheduled for June 2022
- Queen + Adam Lambert - The Rhapsody Tour: concert on May, 23 2021 rescheduled for July, 11 2022
- Harry Styles: concerts on February, 12-13 2021 rescheduling
- Information: COVID-19 (Coronavirus)
- Tate McRae: concert rescheduled for 2022
- Paul Weller: concerts rescheduled
- Palazzetto Bru Zane: suspended shows
- Yes: concert on April 15 2021 rescheduled for May 18 2022
- Tom Grennan: concert on April 24 2021 rescheduled for March 8 2022
- Fantastic Negrito: Milan concert rescheduled for 2022
- Arturo Brachetti: shows rescheduled for 2022
- Novo Amor: concert on May 10 2021 rescheduled for April 27 2022
- Ernia: concert on March 27 2021 rescheduled for April 2 2022
- Fenne Lily: concert on May 9 2021 cancelled
- Arlo Parks: concert on April 18 2021 rescheduled for November 27 2021
- Fontaines D.C.: concert on March, 13 2021 rescheduled for March, 23 2022
- Faith No More: concert on July 6 2020 cancelled
- Melanie C: concert on May, 8 2021 rescheduled for January, 26 2022
- Nicola Piovani: concerti on February 26-27 2021 rescheduled for October 29-30 2021
- Dadi Freyr: concert on March, 24 2021 cancelled
- Marco e Pippo Finalmente Live: shows rescheduled for December 2021 and January 2022
- Boy Pablo: concert on March, 10 2021 rescheduled for September, 26 2021