Once the purchase process is complete, it is no longer possible to change the delivery method. The payment of the shipment fee cannot be done separately, therefore if you tickets have been purchased for the pick up at the event you cannot have them sent at home.
Articles in this section
- Information about invoices
- Was my payment processed correctly?
- How does the "pick up at the event" of my ticket work?
- How long does it take to ship my tickets?
- Which payment methods are available?
- Can I change the delivery method once the ticket has been purchased?
- I have not received my eTicket, what can I do?
- What is an eTicket and how is it delivered?
- What is 3-D Secure and what benefits does it have?