UPDATE 28/04/21:

In compliance with the medical emergency set to prevent COVID-19 from spreading, the Billie Eilish date scheduled on July, 17 2020 at I-Days Milano at MIND – Milano Innovation District (Ex Expo Area) in Milan has been definitively cancelled and will not be rescheduled.

You may ask for a refund of your unused tickets and untouched voucher no later than July 20 2021 by filling in the following form

In compliance with the medical emergency set to prevent COVID-19 from spreading, the Billie Eilish date scheduled on July, 17 2020 at I-Days Milano at MIND – Milano Innovation District (Ex Expo Area) in Milan has been cancelled.

If you already bought tickets for the I-Days Milano 2020 edition, those will be valid for the 2021 edition. More updates on the 2021 edition will follow.

According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for refund through voucher no later than November, 18 2020 by selecting the Billie Eilish event from the drop-down menu.

Furthermore, according to the Italian Law that regulates events that have been cancelled or rescheduled due to the Covid-19 medical emergency, if the concert you bought tickets for is not rescheduled within 36 months and the voucher hasn’t been used, you would be entitled to a cash refund.