UPDATE 19/05/2021
The KISS concert scheduled on July 13 2020 at Arena di Verona in Verona and then moved to July 12 2021 has been rescheduled for July 11 2022 at the same venue.
If you already bought tickets, these will be valid for the new date.
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According to Article 88 of the Decree Law No. 18 dated March, 17 2020, converted to the Law 27/2020, as amended by the Decree Law No. 34 dated May, 19 2020 (Article 183 Paragraph 11), you may send your request for refund through voucher no later than August 20 2020 by selecting the KISS event from the drop-down menu