GLASS ANIMALS will come back to Italy for a new date on Tuesday 22 October 2024 at Alcatraz in Milan.
Below you will find some of the most frequently asked questions about the ticket purchase process:
When will the tickets for GLASS ANIMALS go on sale?
General onsale 11 April 2024 h 10:00 am
Official tickets for the event will go on sale regularly on Thursday 11 April 2024 at 10:00 am on Ticketmaster.it.
You can already register on the website to facilitate the purchasing process on the day.
How can I buy GLASS ANIMALS tickets before the general onsale?
Artist Discord presale Tuesday 9 April 2024 h 10:00 am
Album preorder presale Tuesday 9 April 2024 h 10:00 am
MyLiveNation Presale Wednesday 10 April 2024 h 10:00 am (for MyLiveNation registered customers)
Spotify Presale Wednesday 10 April 2024 h 12:00 pm
Access the exclusive Artist Discord presale from 10:00 am (Italian time) on Tuesday 9 April 2024 until the general onsale.
Access the exclusive Album preorder presale from 10:00 am (Italian time) on Tuesday 9 April 2024 until the general onsale.
Access the exclusive MyLiveNation Presale from 10:00 am (Italian time) on Wednesday 10 April 2024 until the general onsale.
Access the exclusive Spotify Presale from 12:00 pm (Italian time) on Wednesday 10 April 2024 until the general onsale.
How do presales work?
- Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
- Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.
How many tickets can I purchase during the presale and general onsale for GLASS ANIMALS in Milan?
- Presale - each account can purchase a max of 6 tickets.
- General onsale – each account can purchase a max of 8 tickets.
Are GLASS ANIMALS tickets nominative?
Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.
What payment methods are accepted for GLASS ANIMALS concert?
On this link you can find more information on the payment method accepted on Ticketmaster.it.
I have a voucher issued as a refund, can I use it to purchase tickets for GLASS ANIMALS?
The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.
How would you advise to purchase tickets?
For a smooth purchase process and to avoid errors we advise you to ensure that you are:
- on time, approximately 30 minutes time before the on sale starts
- logged on to your TM account (if you do not have an account, make sure you create one here)
- not using any VPN connection
- not using multiple browsers or tabs
- following instructions on your screen
- not refreshing the waiting queue once you’re in (after the on sale has started)
What method of delivery can I choose?
For this event you can select between eTickets (PDF) or Courier delivery tickets. The tickets will have a delayed delivery in both cases one month prior to show date. This means you will receive an order confirmation right after purchase, but the tickets won’t be attached if you have chosen eTickets, nor will they be shipped immediately if you have chosen the Courier delivery. Also, eTickets will be available in your online account only one month prior the event. We will notify you about this. There are no Collector Tickets available for this event.
Is delayed delivery active for this event?
Yes, the tickets will have a delayed delivery, starting from a month before the event.
How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets through Live Nation Italia website here.
Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.
How can I change the name on my ticket or resell it?
Battelli services for this event will be available in the days following the general onsale and more information about their activation will be disclosed soon.