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Read the most frequently asked questions:
Already have tickets? Email us
Contact us using the email address you provided when you bought your tickets.
Be sure to include:
- Your order reference (a 6-, 7-, or 13-digit number found in your Ticketmaster Account or in your order confirmation email).
- Name of the event.
- The full name used for the order
Our Fan Support team is available from Monday to Friday.
If you need assistance on the day of your event, visit the venue's box office office.
Don't have tickets or can't sign in? Fill out a form
Submit a form if you:
- Don't have tickets to an event yet.
- Can't get into your account.
- Need help with a gift card.
- Need help with payment.
- Don't see your order in your account.
- Have other questions.
Our Fan Support team is available from Monday to Friday.
To purchase tickets, visit us online (opens in new tab).