Event Information
The Olivia Rodrigo – GUTS world tour is taking place between April and June 2024 across cities in the UK and Europe. Go to oliviarodrigo.com for further information about all dates.
Olivia Rodrigo will perform in Italy on June 9 2024 at Unipol Arena in Bologna.
General on sale
The registration presale for Olivia Rodrigo’s GUTS world tour has now ended. Tickets are now on sale to the general public from today September 28 2023 3PM.
Please note that only a very limited number of VIP tickets to Olivia Rodrigo’s GUTS world tour remain.
Registration process
How do I register for Olivia Rodrigo – GUTS world tour tickets in Italy?
Registration is now closed.
Please remember:
This sale can only be accessed by the randomly selected individuals who registered and received a unique access code.
Registering does not guarantee you’ll get a code, and receiving a code does not guarantee you will get a ticket.
If you were waitlisted you may still be invited to future opportunities if tickets remain.
When do tickets go on sale?
Tickets will go on sale on September 21 2023 at 3 pm (local time). Tickets will be sold on a first come, first served basis.
Do I have more of an opportunity to get a ticket the earlier I register?
No. The selection process is random, and registering as soon as the window opens doesn’t increase the odds of getting an access code.
Can I register for multiple event dates?
Yes, you can register for multiple dates, one per country. We remind you that you will need to create an account on the Ticketmaster website for each country you choose.
When does the advance registration sale begin?
The artist advance registration ticket presale starts at 3 pm on Thursday September 21 2023. Only registered fans with approved links will be able to join.
If I receive a code, am I guaranteed tickets?
You can shop for tickets if you receive an access code, but it’s not guaranteed you’ll be able to purchase tickets. They’re available on a first come, first served basis.
When should I expect my access code?
Fans who are randomly selected to participate in the sale will receive a unique access code and purchase link via email in the afternoon on Wednesday September 20 2023.
Can I transfer my access code to someone else?
No, codes are non-transferable and should not be shared.
I registered but never received my access code.
Registering doesn’t guarantee you will receive a unique access code nor that you will be selected to participate in the sale. Please note, we expect there will be more demand than there are tickets available. A limited number of randomly selected fans will get access to the sale, and others will be put on the waitlist.
There has been incredible fan demand for Olivia Rodrigo's GUTS world tour, and even after the tour added 20 additional dates to meet demand, there are still more fans registered than there are tickets available. As a result, the majority of fans who registered were placed on the waitlist.
If tickets remain, additional fans may be randomly selected from the waitlist for future ticketing opportunities.
I received confirmation of registration but neither a code nor a notification I was put on the waitlist.
Be sure to check your junk folder.
How do I access the ticket sale once I get a code?
1. Prior to the onsale time
- Sign into your Ticketmaster account in advance. Make sure you know your Ticketmaster password or reset it ahead of time.
- Have your email open with the unique link and access code.
2. When the sale begins
- Click the link you were sent at the appropriate time. Only Ticketmaster accounts linked with emails that have been assigned codes can join the ticket sale.
- Enter your unique access code exactly as it appears in the email you received. This may take a moment to process so please don’t refresh the page during this time.
- Stay within one browser window during the purchase process. Opening multiple windows or tabs may result in errors.
- You can purchase up to 4 tickets per account in one transaction with your unique access code and only for the show indicated in the email you received.
Can I enter multiple codes?
No. Only one code can be processed per purchase.
Why didn’t my access code work?
If you registered and received an access code by email from Ticketmaster, but it’s not working, try checking these things first:
- Make sure the event is on sale. Advance registration access codes are sent out before the event goes on sale but won’t work until the event is actually on sale.
- You must be signed in with the same email address you used to register for the ticket sale.
- You must enter the access code exactly how it appears in your email.
- If you used your code to buy tickets already, you may have met the 4 ticket limit. Due to demand, all events have a ticket limit to allow more fans like you to get tickets.
What happens if I’m on the waiting list?
There has been incredible fan demand for Olivia Rodrigo's GUTS world tour, and even after the tour added 20 additional dates to meet demand, there are still more fans registered than there are tickets available. As a result, the majority of fans who registered were placed on the waitlist.
If tickets remain, additional fans may be randomly selected from the waitlist for future ticketing opportunities.
Purchase process
How would you advise to purchase tickets?
We expect high demand for this on sale, meaning it will be good to be prepared when buying tickets. For a smooth purchase process and to avoid errors we advise you to ensure that you are:
- on time, approximately 30 minutes time before the on sale starts
- logged on to your TM account (if you do not have an account, make sure you create one here)
- not using any VPN connection
- not using multiple browsers or tabs
- following instructions on your screen
- not refreshing the waiting queue once you’re in (after the on sale has started)
What methods of payment can I use?
For this event you can use the following methods of payment:
- PayPal
- Credit card (Visa, Visa Electron, Mastercard and American Express)
I have a voucher issued as a refund, can I use it to purchase tickets?
The voucher issued can only be used for tickets not belonging to packages. We also remind you that the voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.
What method of delivery can I choose?
For this event only eTickets (PDF) are available with delayed delivery. This means you will receive an order confirmation right after purchase, but the tickets won’t be attached.
When will tickets be available in my online account, and how will I access them?
eTickets will be available in your online account starting directly from May 27, 2024. We will notify you about this. The delayed delivery is used to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.
Beware: it may take a few hours after purchase before you receive the order confirmation email, while order is displayed as confirmed in your account right after the purchase.
What are the ticket prices for this event?
Prices are determined by the Event Organizer and depend on artist, event and venue. Prices will not always be published prior to the presale or on sale. In some instances, the Event Organizer price tickets according to their market value.
Silver Star Tickets
The Olivia Rodrigo – GUTS world tour will offer the chance of purchasing Silver Star Tickets starting from 26 April 2024 at 01:00 pm.
In order to purchase the Silver Star Tickets, it was possible to register from 23 to 24 April 2024 and only selected fans have received the email to access the onsale.
Tickets can be purchased under the following conditions:
- The number of Silver Star Ticket that can be purchased is 2. The ticket cannot be sold individually but only in pairs with a maximum of 2;
- Tickets will be available for collection at the ticket office on the day of the event by presenting the identity documents of all ticket holders together with the order confirmation email. Proxies for the collection of tickets will not be accepted;
- The details of the assigned Sector will be indicated and printed on the tickets when picked up at the ticket office on the day of the event;
- Change name and resale services will not be activated for this ticket types. Tickets can therefore not be sold or resold and will be delivered to holders only on the day of the event.
Resell, change name or cancel my tickets
Are tickets for this event nominative?
Yes, tickets for the Olivia Rodrigo – GUTS world tour are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.
Can I cancel my tickets after I’ve purchased it?
No, you can’t. Once tickets have been purchased they’re not refundable, unless the event will unhopefully be cancelled. In that case we will inform you about the procedure.
In the event that the tickets are covered by the Ticket Protection Policy, check the conditions for opening a possible claim here.
I would like to change the name of the ticket purchased. How can I do that?
The change name service for this event will be available starting directly from May 27, 2024. For further information on this service please click here.
I cannot attend the event any longer. How can I resell my ticket?
The resale service for this event will be available starting directly from Tuesday 2 October 2023. For further information on this service please click here.