Ticketmaster Help

Official tickets for the event will go on sale regularly on Thursday 15 January 2026 at 12:00 pm on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Bruno Mars tickets before the general onsale?

Artist presale Wednesday 14 January 2026 h 12:00 pm

Access the exclusive Artist presale from 12:00 p.m (Italian time) on Wednesday 14 January 2026.

You can find more information about this presale on our Ticketmaster blog.

How do presales works?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Bruno Mars in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Bruno Mars tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Bruno Mars concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase with no tickets attached. These will be available in your online account for the download starting from 1 June 2026.

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?

Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: http://livenation.it/en/faq
Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting from 1 June 2026. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting from 1 June 2026. For further information on this service please click here.

Ye-Kanye West has announced his first show in Italy, which will take place on 18 July 2026 at RCF Arena in Reggio Emilia.

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

When will the tickets for Ye-Kanye West go on sale?

General onsale 22 December 2025 h 10:00 am

Official tickets for the event will go on sale regularly with a first Early Bird release on Monday 22 December 2025 at 10:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

Are Ye-Kanye West tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Ye-Kanye West concert?

You can buy tickets on Ticketmaster.it by using one of the following payment methods:

• PayPal
• Credit cards Visa, Visa Electron, Mastercard
• Google Pay
• Apple Pay

To purchase on our website the additional 3D secure technology is required. Check with your bank that your card has enabled the service.

Encoded systems guarantee your data protection.

Please remember that it is not possible to purchase with debit cards not enabled for online payments.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase. The tickets will be available in your online account for downloading only from 2 March 2026. 

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How can I see the venue sectors onsale?

Here you can see the different sectors of the venue.

How do I purchase accessible tickets for this event?
The Organizer will provide a space within the event venue reserved for persons with disabilities, both ambulatory and non-ambulatory, with the right to be accompanied and requiring continuous assistance.
For this event, C. VOLO S.p.A. will reserve an adequate, but necessarily limited, number of seats for persons with disabilities and their companions, with one companion per person with disabilities.
A spectator with a certified 100% disability requiring continuous assistance will be entitled to a paid ticket, while the companion will receive free admission. Spectators with a disability of less than 100% will be entitled to a paid ticket for both the person with disabilities and their companion.
Priority seating will be given to those with the highest levels of disability, with the right to be accompanied and requiring continuous assistance, and will be assigned on a first-come, first-served basis, subject to availability.
Accreditation for the YE-KANYE WEST "YE LIVE CONCERT" event is managed by Mani Amiche Onlus.
You can submit your application through the website: https://www.maniamicheonlus.org/

Can children attend the event?

The minimum age for admission to the concert is 10 years old - admission only with an accompanying adult. From 16 years old and above it is possible to attend the event without an accompanying adult.

I would like to change the name of the ticket purchased. How can I do that?

The change name service for this event will be available starting directly from 2 March 2026. For further information on this service please click here.

I cannot attend the event any longer. How can I resell my ticket?

The resale service for this event will be available starting directly from 2 March 2026. For further information on this service please click here.

 

ROSALÍA will come back to Italy for a new date of her LUX TOUR on 25 March 2026 at Unipol Forum in Milan.

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

 

 

When will the tickets for ROSALÍA go on sale?

General onsale Thursday 11 december 2025 h 10:00 a.m

Official tickets for the event will go on sale regularly on Thursday 11 December 2025 at 10:00 a.m (italian time) on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

You can find more information about the artist on our Ticketmaster blog.

How can I buy ROSALÍA tickets before the general onsale?

Artist presale Tuesday 9 September 2025 h 10:00 am

Access the exclusive Artist presale from 10:00 a.m (Italian time) on Tuesday 9 December 2025.

How do presales works?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for ROSALÍA in Milan?

• Presale - each account can purchase a max of 4 tickets.
• General onsale – each account can purchase a max of 4 tickets.

Are ROSALÍA tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for ROSALÍA concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase with the tickets and these will be available in your online account for downloading. 

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: https://www.livenation.it/en/faq 

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I use the change name or resale services?

Resale and change name services will be available entering the order page in your account.

For further information on these services, please click here.

 

 

Jovanotti will return this summer with his Jova Summer Party 2026 tour on the following dates:

 

• Friday, August 7, 2026, OLBIA, ARENA SOUND PARK
• Wednesday, August 12, 2026, MONTESILVANO, MUSIC ARENA
• Monday, August 17, 2026, BARLETTA, MUSIC ARENA
• Saturday, August 22, 2026, CATANZARO, CALABRIA MUSIC ARENA
• Saturday, August 29, 2026, PALERMO, IPPODROMO LA FAVORITA
• Saturday, September 5, 2026, NAPLES, IPPODROMO D'AGNANO
• Saturday, September 12, 2026, ROME, CIRCO MASSIMO

Below are some answers to frequently asked questions about purchasing tickets:

 

When do tickets for the Jova Summer Party 2026 go on sale?

General sale Sunday, November 16, 2025, at 3:00 p.m.

Official tickets for the event will go on sale regularly on Sunday 16 2025 at 3:00 pm on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy  tickets before the general onsale?

Banca Ifis presale: Friday, November 14, 2025, at 3:00 p.m.

Get exclusive access to the Artist presale starting at 3:00 p.m. (Italian time) on November 14, 2025. The presale will be active until 3:00 p.m. on Sunday, November 16, 2025.

For more information on how to purchase tickets during the presale, read the article on our blog at ...

The code is sent to the users of Banca Ifis and can only be used to complete a single transaction. It is personal and non-transferable.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Jova Summer Party?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 8 tickets.

Are Jovanotti tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

Which payment methods are accepted for Jovanotti concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event, you can choose Print-at-home (PDF), Mobile Ticket, Courier Delivery, or Collector Ticket. 

You can find more information about these options here.

For both Print-at-home and Mobile Ticket delivery methods, you will receive an order confirmation email immediately after purchase, but you will not find the tickets attached. These will be available for download from your online account starting November 19 at 10:00 a.m.

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

How do I purchase accessible tickets for this event?

Venues determine the availability or types of tickets for people with disabilities. Regulations and facilities vary greatly from venue to venue. 

For the following tour dates:

Friday, August 7, 2026, OLBIA ARENA SOUND PARK

Monday, August 17, 2026, BARLETTA MUSIC ARENA

Saturday, August 22, 2026, CATANZARO CALABRIA MUSIC ARENA

Saturday, August 29, 2026, PALERMO IPPODROMO LA FAVORITA;

you can book tickets for people with disabilities by writing to the organizer at the following email address: info@tridentconcerts.it

For the show on Saturday, September 5, 2026, in NAPLES, IPPODROMO D’AGNANO, you can contact the following email address: concerti@veragency.com

Finally, for the event to be held on Saturday, September 12, 2026, at ROMA CIRCO MASSIMO, you can contact the following email address: diversamenteabili@the-base.it

Please note that, as with all tickets, there is a limit to the number of tickets for people with disabilities available.

What provisions will be laid down for children to attend the events?

• Children under the age of 4
  Children that on the day of the show will be under the age of 4 will be able to access the venue and attend the show free of charge if accompanied by a parent or guardian equipped with their own ID, the minor’s ID and owning a regular entry ticket. It is underlined that the exclusive responsibility for guarding the minor lies with the person who is accompanying them.
• Children older than 4
  Children that on the day of the show will be older than the age of 4 will be able to access the venue and attend the show only if equipped with an entry ticket. It is underlined that the exclusive responsibility for guarding the minor lies with the person who is accompanying them.
• Minors up to 16 years old
  The access to the venue and to the event of a minor not accompanied by an adult is to be intended at the risk of the parents or the holders of parental responsibility over the minor. The Organizer declines all responsibility in the case of minors accessing the venue and attending the event without an adult accompanying them.

How can I use the change name or resale services?

The name change service will be available by accessing the order page in your account starting one month before the event.

The resale service will be available by accessing the order page in your account starting November 19 at 10:00 a.m.

Please note: For logistical reasons, neither the resale nor the name change service can be used for Terrazza Package tickets under any circumstances. For information and assistance, please contact us at: terrazzajsp26@tridentconcerts.it

For further information on these services, please click here.

 

Foo Fighters will come back to Italy for a new date of their tour 6 July 2026 at Ippodromo SNAI La Maura in Milan.

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

 

When will the tickets for Foo Fighters go on sale?

General onsale 14 November 2025 h 10:00 a.m.

Official tickets for the event will go on sale regularly on Friday 14 November 2025 at 10:00 a.m. on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Foo Fighters tickets before the general onsale?

Artist presale Wednesday 12 November 2025 h 10:00 am

Access the exclusive Artist presale from 10:00 a.m. (Italian time) on Wednesday 12 November 2025.

Spotify Presale Thursday 13 November 2025 h 10:00 a.m.

Access the exclusive Spotify presale from 10:00 a.m. (Italian time) on Thursday 13 November 2025.

I-Days App Presale Thursday 13 November 2025 h: 10:00 a.m

Access the exclusive I-Days App presale from 10:00 a.m (italian time) on the 13 November 2025.

MyLiveNation presale Thursday 13 November 2025 h 3:00 pm (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 3:00 p.m (Italian time) on Thursday 13 September 2025.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.

How do presales works?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Foo Fighters in Milan?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Foo Fighters tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Foo Fighters concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase, but you will not find the tickets attached. These will be available in your online account for downloading and will be shipped starting from 17 November 2025 at 10:00 a.m.

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: https://www.livenation.it/en/faq 
Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I use the change name or resale services?

Resale and change name services will be available entering the order page in your account starting from 72h after the beginning of the general onsale on 17 November 2025.

For further information on these services, please click here.

Louis Tomlinson will come back to Italy with new dates of his "How We Did Get here?" tour on 9 April 2026 at Unipol Arena in Bologna and 10 April 2026 at Unipol Forum in Milan. 

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

When will the tickets for Louis Tomlinson go on sale?

General onsale 10 October 2025 h 9:00 am

Official tickets for the event will go on sale regularly on Friday 10 October 2025 at 9:00 am on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Louis Tomlinson tickets before the general onsale?

Artist presale Wednesday 8 October 2025 h 10:00 am

Access the exclusive Artist presale from 10:00 a.m (Italian time) on Wednesday 8 October 2025.

MyLiveNation presale Thursday 9 October 2025 h 10:00 am (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 10:00 a.m (Italian time) on Thursday 9 October 2025.

Spotify Presale Thursday 9 October 2025 h 10:00 am

Access the exclusive Spotify presale from 10:00 am (Italian time) on Thursday 9 October 2025.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for Louis Tomlinson?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are Louis Tomlinson tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Louis Tomlinson concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase with the tickets attached. These will be available in your online account for the download.

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: https://www.livenation.it/en/faq 
Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I use the change name or resale services?

Change name service will be available entering the order page in your account starting from 10 October 2025. 

Resale service will be available entering the order page in your account starting from 13 October 2025. 

For further information on these services, please click here.

 

RAYE will perform in Italy for a new date of her This Tour May Contain New Music on 30 January 2026 at Unipol Arena in Bologna.

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

When will the tickets for RAYE go on sale?

General onsale 25 September 2025 h 10:00 a.m.

Official tickets for the event will go on sale regularly on Thursday 25 September 2025 at 10:00 a.m. on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy RAYE tickets before the general onsale?

Artist presale Tuesday 23 September 2025 h 10:00 am

Access the exclusive Artist presale from 10:00 (Italian time) on Tuesday 23 September 2025.

Mastercard Presale Tuesday 23 September 2025 h 10:00 a.m.

Access the exclusive Matercard Presale from 10:00 a.m (Italian time) on Tuesday 23 September 2025.

MyLiveNation presale Wednesday 24 September 2025 h 10:00 a.m (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 10:00 a.m. (Italian time) on Wednesday 24 September 2025.

For more information on how to buy tickets during the above-mentioned presale read the article on our blog…

Spotify Presale Wednesday 24 September 2025 h 12:00 p.m.

Access the exclusive Spotify presale from 12:00 p.m. (Italian time) on Wednesday 24 September 2025.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the presale and general onsale for RAYE in Bologna?

• Presale - each account can purchase a max of 6 tickets.
• General onsale – each account can purchase a max of 6 tickets.

Are RAYE tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for RAYE concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for RAYE?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

For this event you can select Print-at-home (PDF), Mobile Ticket (Passbook) or Courier delivery.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase, but you will not find the tickets attached. These will be available in your online account for downloading starting from 28 September 2025 at 10:00 a.m. 

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: https://www.livenation.it/en/faq 

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I use the change name or resale services?

Resale and change name services will be available entering the order page in your account starting from 28 September 2025 at 10:00 a.m. 

For further information on these services, please click here.

 

Machine Gun Kelly will come back to Italy for a new date of his Lost Americana Tour on 15 February 2026 at Unipol Arena in Bologna.

Below you will find some of the most frequently asked questions about the ticket purchase process:

 

When will the tickets for Machine Gun Kelly go on sale?

General onsale Thursday 25 September 2025 h 12:00 pm

Official tickets for the event will go on sale regularly on thursday 25 September 2025 at 12:00 pm on Ticketmaster.it.

You can already register on the website to facilitate the purchasing process on the day.

How can I buy Machine Gun Kelly tickets before the general onsale?

Album pre-order presale Tuesday 23 September 2025 h 12:00 p.m

Access the exclusive Album pre-order presale from h 12:00 p.m. (italian time) on Wednesday 23 September 2025.

Artist presale Tuesday 23 September 2025 h 12:00 p.m

Access the exclusive Artist presale from 12:00 p.m (Italian time) on Tuesday 23 September 2025.

Mastercard Presale Tuesday 23 September 2025 h 12:00 p.m.

Access the exclusive Matercard Presale from 12:00 p.m (Italian time) on Tuesday 23 September 2025.

MyLiveNation presale Wednesday 24 September 2025 h 12:00 pm (for MyLiveNation registered customers)

Access the exclusive MyLiveNation presale from 12:00 p.m (Italian time) on Wednesday 24 September 2025.

Spotify Presale Wednesday 24 September 2025 h 2:00 p.m.

Access the exclusive Spotify presale from 2:00 p.m. (Italian time) on Wenesday 24 September 2025.

How do presales work?

• Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
• Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.

How many tickets can I purchase during the onsale for Machine Gun Kelly in Bologna?

Each account can purchase a max of 4 tickets.

Are Machine Gun Kelly tickets nominative?

Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.

What payment methods are accepted for Machine Gun Kelly concert?

On this link you can find more information on the payment method accepted on Ticketmaster.it.

I have a voucher issued as a refund, can I use it to purchase tickets for Machine Gun Kelly?

The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.

How would you advise to purchase tickets?

For a smooth purchase process and to avoid errors we advise you to ensure that you are:

• on time, approximately 30 minutes time before the on sale starts
• logged on to your TM account (if you do not have an account, make sure you create one here)
• not using any VPN connection
• not using multiple browsers or tabs
• following instructions on your screen
• not refreshing the waiting queue once you’re in (after the on sale has started)

What method of delivery can I choose?

For this event you can select between Print-at-home (PDF) or Courier delivery tickets.

For both Print-at-home and Mobile Ticket, you will receive an order confirmation email immediately after purchase, but you will not find the tickets attached. These will be available in your online account for downloading and will be shipped starting from 28 September 2025 at 12:00 p.m.

Courier delivery tickets will follow shipment timings specified in our Help Center How long does it take to ship my tickets?

There are no Collector Tickets available for this event.

How do I purchase accessible tickets for this event?

Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Live Nation Italia at the site: https://www.livenation.it/en/faq 

Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.

How can I use the change name or resale services?

Resale and change name services will be available entering the order page in your account starting from 28 September 2025 at 12:00 p.m.

For further information on these services, please click here.