Lorde will come back to Italy for a new date on Saturday 29 November 2025 at Unipol Arena in Bologna.
Below you will find some of the most frequently asked questions about the ticket purchase process:
When will the tickets for Lorde go on sale?
General onsale Friday 16 May 2025 h 10:00 am
Official tickets for the event will go on sale regularly on Friday 16 May 2025 at 10:00 am on Ticketmaster.it.
You can already register on the website to facilitate the purchasing process on the day.
How can I buy Lorde tickets before the general onsale?
Artist Presale Wednesday 14 May 2025 10:00 am
Access the exclusive Artist Presale from 10:00 am (Italian time) on Wednesday 14 May 2025.
MyLiveNation Presale (for MyLiveNation registered customers) and Comcerto Family Presale Thursday 15 May 2025 h 10:00 am
Access the exclusive MyLiveNation Presale and Comcerto Family presale from 10:00 am (Italian time) on Thursday 15 May 2025.
Spotify Presale Thursday 15 May 2025 h 10:00 am
Access the exclusive Spotify Presale from 10:00 am (Italian time) on Thursday 15 May 2025.
For more information on how to buy tickets during the above-mentioned presale read the article on our blog here.
How do presales work?
- Presales give fans the opportunity to purchase tickets before the general public. However, presales don’t guarantee tickets.
- Presales are most often communicated by the artist, or the platform or partner hosting the presale. Quite often you need to subscribe to the platform hosting the presale. They will guide you to the right link and will provide passwords if required.
How many tickets can I purchase during the presale and general onsale for Lorde in Bologna?
- Presale - each account can purchase a max of 6 tickets.
- General onsale – each account can purchase a max of 6 tickets.
Are Lorde tickets nominative?
Yes, tickets are nominative which means that you will need to provide the full name and last name of each participant to the event. It's important that the name on the ticket is the same name of the ID.
What payment methods are accepted for Lorde’s concert?
On this link you can find more information on the payment method accepted on Ticketmaster.it.
I have a voucher issued as a refund, can I use it to purchase tickets for Lorde?
The voucher, according to regulations, can only be used for purchasing events organized by the same Organizer. For more information on how to use the voucher, you can consult our guide here.
How would you advise to purchase tickets?
For a smooth purchase process and to avoid errors we advise you to ensure that you are:
- on time, approximately 30 minutes time before the on sale starts
- logged on to your TM account (if you do not have an account, make sure you create one here)
- not using any VPN connection
- not using multiple browsers or tabs
- following instructions on your screen
- not refreshing the waiting queue once you’re in (after the on sale has started)
What method of delivery can I choose?
For this event you can select between Print-at-home (PDF), Mobile Tickets or Courier delivery tickets.
If you choose Print-at-home tickets, you will receive your tickets attached to the order confirmation email right after purchase and will be available in your online account for download.
If you choose Mobile Tickets, you will receive your tickets in Passbook format and will be available in your online account after the purchase.
Courier delivery tickets will follow shipment timings specified in our FAQ here.
There are no Collector Tickets available for this event.
How do I purchase accessible tickets for this event?
Venues determine the availability or types of accessible tickets. Regulations and facilities per venue are quite different. For this event you can book accessible tickets contacting the event organizer Comcerto at the email address info@comcerto.it
Please be aware that, as with all tickets, there is also a limit to the available accessible tickets.
I would like to change the name of the ticket purchased. How can I do that?
The change name service for this event will be available starting directly from 17 May 2025. For further information on this service please click here.
I cannot attend the event any longer. How can I resell my ticket?
The resale service for this event will be available starting directly from 23 May 2025. For further information on this service please click here.